Huntington National Bank Mortgage Special Loans Process Administrator in Akron, Ohio

This Process Administrator position provides "Simply the Best" customer service at all times. We're looking for a self-starter who wants to grow with us! This position:

  • Under minimum supervision, perform a variety of assignments that are moderately complex and require detailed knowledge of company and/or department procedures.

  • Receives, classifies, reconciles, interprets, consolidates, maintains and/or summarizes multiple sources of records, files or documents.

  • Compiles regular and special reports drawing data from a variety of sources.

  • Exchanges information and resolve problems where multiple non-standard solutions are available.

  • Refers unusual cases to team leader or supervisor.

  • This position is typically cross-trained to perform various functions in the area.

  • May train less experienced employees and/or organize work flow.

Basic Qualifications

  • High School Diploma or GED required

  • 1 or more years of work experience in a processing type function.

Preferred Qualifications

  • Familiarity with Adjustable Rate Mortgages, Loan Modifications, Partial Release, Oil and Gas, Mortgage Insurance Premiums, HPA, RESPA

  • Excellent in customer service, highly motivated, focused, and goal oriented

  • Must have excellent written and verbal (face-to-face and phone) communication skills including professional grammar and demeanor

  • Strong organizational skills with attention to detail, planning and follow-up

  • Ability to multi-task

  • PC and internet proficiency

EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity

Tobacco-Free Hiring Practice: To demonstrate our commitment to health and wellness, Huntington will not hire any candidate who uses tobacco or any nicotine product including, but not limited to, cigarettes, cigars, pipes, smokeless tobacco, chewing tobacco, snuff or snus, nicotine gum, the nicotine patch or any other kind of nicotine replacement product (where permitted by applicable state law). Candidates applying for positions in those states will be notified of this practice during the recruitment process and, if offered a position, will be screened for cotinine (to check for use of tobacco and/or nicotine products and/or nicotine replacement therapy products) before they begin employment. If the position to which you're applying is covered by this practice, the job application will provide greater detail as to what constitutes tobacco use.

Huntington does not accept solicitation from Third Party Recruiters for any position.