Huntington National Bank Vendor Operations Team Lead in Bloomfield Hills, Michigan
Huntington's division, Huntington Technology Finance (HTF) is a leading investment-grade asset finance provider in the US, with $2 billion of assets on book and over 1,900 clients nationwide. Founded in 1987, Huntington Technology Finance has a 30-year history of helping medium and large corporations across a broad range of industries to fund, manage, upgrade, and retire technology assets to keep pace with change.
Huntington Technology Finance is looking for a passionate Vendor Operations Team Lead with a commitment to customer service and strong interpersonal skills. This role will manage the processing of lease transactions through the entire end-to-end lease process and will take ownership of ensuring the lease transactions are processed efficiently with a high degree of accuracy.
Operational responsibilities across the entire lease process, including:
Manage the workload of the Vendor Operations team.
Ensure service level agreements are met for each Vendor Program
Implementing new Vendor Programs
Manage escalated items
Review and approve new originations
Review and approve funding requests.
Reviewing executed documentation and performing various fraud prevention checks and calls
Monitor and manage operational metrics
Ongoing management of process documentation
Building and maintaining relationships with introducers, internal operational teams and customers
Working with functional owners of each department to discuss strategy, resolves issues, and ongoing communication to understand what is occurring within the business and how it impacts Vendor Operations.
Other projects as assigned by Management
Minimum of five (5) years' experience
Associates degree is required Bachelor's degree is preferred.
Bachelor's degree is preferred.
Excellent communication skills and a strong desire to solve problems for internal and external customers.
Strong organizational abilities, attention to detail and ability to multitask
Commitment to follow tasks to completion and flexibility to changing work environment
Self-motivated, self-starter with the ability to deliver quality results with enthusiasm
Ability to deal with high volumes of work within tight deadlines
Intermediate level MS Office skills, particularly MS Excel
Ability to work across multiple systems and products
Process design, review and improvement experience will be advantageous but is not a requirement
Experience working in a fast paced financial services environment preferred
EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity
Tobacco-Free Hiring Practice: To demonstrate our commitment to health and wellness, Huntington will not hire any candidate who uses tobacco or any nicotine product including, but not limited to, cigarettes, cigars, pipes, smokeless tobacco, chewing tobacco, snuff or snus, nicotine gum, the nicotine patch or any other kind of nicotine replacement product (where permitted by applicable state law). Candidates applying for positions in those states will be notified of this practice during the recruitment process and, if offered a position, will be screened for cotinine (to check for use of tobacco and/or nicotine products and/or nicotine replacement therapy products) before they begin employment. If the position to which you're applying is covered by this practice, the job application will provide greater detail as to what constitutes tobacco use.
Huntington does not accept solicitation from Third Party Recruiters for any position.