Huntington National Bank Enterprise Fraud Specialist 1 in Columbus, Ohio
Under minimal supervision, researches transactions posting to customer accounts in order to mitigate fraudulent transactions from posting.
Ensures that work is processed in a timely manner to meet daily dealines.
Performs miscellaneous clerical tasks, as assigned,
Shift will be Monday - Friday, 3:30pm to 12:00 am, with an occasional Saturday expected.
High School diploma
Minimum of one year professional experience required.
Minimum of one year customer service experience. It is imperative that the individual in this position deliver the highest quality customer service with the utmost accuracy every time.
Minimum one year previous Fraud or transaction research experience, or equivalent education strongly preferred
Must have strong organizational skills and ability to meet tight deadlines
Must possess excellent oral and written communication skills
Knowledge of Pega, CIS/OBS/Hogan DDA screens, Lotus Notes, ESS, Mastercard/Tsys/IPS preferred. Prior Reg CC regulatory compliance experience preferred.
EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity
Tobacco-Free Hiring Practice: To demonstrate our commitment to health and wellness, Huntington will not hire any candidate who uses tobacco or any nicotine product including, but not limited to, cigarettes, cigars, pipes, smokeless tobacco, chewing tobacco, snuff or snus, nicotine gum, the nicotine patch or any other kind of nicotine replacement product (where permitted by applicable state law). Candidates applying for positions in those states will be notified of this practice during the recruitment process and, if offered a position, will be screened for cotinine (to check for use of tobacco and/or nicotine products and/or nicotine replacement therapy products) before they begin employment. If the position to which you're applying is covered by this practice, the job application will provide greater detail as to what constitutes tobacco use.
Huntington does not accept solicitation from Third Party Recruiters for any position.