Huntington National Bank Human Resources Case Manager in Columbus, Ohio

Human Resource Case Manager

  • Investigate complaints that come to the team via the Ethics Line, Managers, Colleagues, Customer Advocacy Team, or any other group.

  • Conduct investigations into a variety of allegations including harassment, discrimination, policy violations, retaliation, sales practice concerns.

  • After interviews with the appropriate colleagues, work with the legal team, Customer Advocacy, Sales Practice Team, Employee Relations Director to make a recommendation as to next steps.

  • If disciplinary actions are recommended, work with the management team to ensure completion.

  • Consistently document decisions in the Case Management system to keep with best practices and to minimize risk and litigation.

  • Analyzes trends and recommends solutions to foster a culture of continuous improvement, particularly in developing the skills managers need to help minimize employee relations issues

  • Participates in establishing Human Resources/Employee Relations strategy and influences segment strategies

  • As needed, may play a role in other HR related projects

Basic Qualifications:

  • Bachelor's Degree Required (preferably in Business or Human Resources)

  • Minimum of 5 years of Employee Relations or Human Resources Generalist experience.

  • Minimum of 5 years of experience enforcing state and federal labor, wage and hour laws in a corporate environment.

Preferred Qualifications:

  • Current PHR or SPHR certification

  • Employee Relations experience in a Retail and/or Financial Services environment

  • Is proactive and seeks to understand, looks for trends and communicates effectively.

  • Has a strong sense of urgency -- is responsive, has excellent service skills and follow through.

  • Experience supporting a large client base.

*Demonstrated experience in a fast paced environment experiencing and facilitating frequent change.

  • Exceptional written and verbal communication skills, including ability to effectively influence and communicate with managers and colleagues at all levels within the organization.

  • Facilitation skills to effectively problem solve and mediate interpersonal differences.

  • Detail-oriented specifically with regard to effectively managing and documenting investigations and resolution of employee issues.

  • Proficient with Microsoft Office including Microsoft Word, Excel and PowerPoint.

  • Proficient in operating company email, calendar, intranet, and Internet technology.

EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity

Tobacco-Free Hiring Practice: To demonstrate our commitment to health and wellness, Huntington will not hire any candidate who uses tobacco or any nicotine product including, but not limited to, cigarettes, cigars, pipes, smokeless tobacco, chewing tobacco, snuff or snus, nicotine gum, the nicotine patch or any other kind of nicotine replacement product (where permitted by applicable state law). Candidates applying for positions in those states will be notified of this practice during the recruitment process and, if offered a position, will be screened for cotinine (to check for use of tobacco and/or nicotine products and/or nicotine replacement therapy products) before they begin employment. If the position to which you're applying is covered by this practice, the job application will provide greater detail as to what constitutes tobacco use.

Huntington does not accept solicitation from Third Party Recruiters for any position.