Huntington National Bank Digital Relationship Sales Specialist (Chat) in Holland, Michigan

Detailed Description

  • Provides Tier II support for digital products and services

  • Profiles to facilitate Service to Sales

  • Anticipates customer needs to support first contact resolution

  • Adheres to bank policies and procedures

  • Manages reputational risk by complying with risk standards

  • Exemplifies core values everyday

  • Assists multiple customers simultaneously

  • Cross-sell lending and deposit products while following all regulatory requirements

Basic Qualifications

  • 1 year of customer service experience

  • High School Diploma or GED

Preferred Qualifications

  • 1-3 years of call center sales and/or online technical experience

  • Ability to multitask and assist multiple customers at once

  • Must possess exceptional written and oral communication skills, including typing, grammar and spelling proficiency

  • Desired candidates will have a strong referral/sales record

  • Knowledge of MS Office applications, various internet browsers and Quicken/QuickBooks is a plus

  • Experience with tech support in any capacity

Schedules

  • Candidates must be available to work day or afternoon shifts during the week and on Saturdays as part of their normal permanent schedule. Shifts will be assigned based on business needs.

EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity

Tobacco-Free Hiring Practice: To demonstrate our commitment to health and wellness, Huntington will not hire any candidate who uses tobacco or any nicotine product including, but not limited to, cigarettes, cigars, pipes, smokeless tobacco, chewing tobacco, snuff or snus, nicotine gum, the nicotine patch or any other kind of nicotine replacement product (where permitted by applicable state law). Candidates applying for positions in those states will be notified of this practice during the recruitment process and, if offered a position, will be screened for cotinine (to check for use of tobacco and/or nicotine products and/or nicotine replacement therapy products) before they begin employment. If the position to which you're applying is covered by this practice, the job application will provide greater detail as to what constitutes tobacco use.

Huntington does not accept solicitation from Third Party Recruiters for any position.