Huntington National Bank Commercial Property and Casualty Claims Leader in Pittsburgh, Pennsylvania

Commercial Property and Casualty Claims Leader - this position can be located anywhere within Huntington Bank's footprint.

The selected individual will be responsible for leading all Huntington Insurance, Inc. (HII) Commercial PC claims activities. Ensures Claims organization and activities are sufficient and aligned to fully support HII Commercial PC strategies and activities in delivering value to HII customers and profitability to Huntington Bank.

Activities and Accountabilities:

  • Leads Claims team in fully supporting HII's Commercial PC strategy by providing customer-focused claims-related services including:

  • Customer advocacy and claims handling strategy for new and existing claims

  • Periodic customer claims reviews including open claims, claims trends, and insights

  • Customer visits (site and telephonic)

  • Participation in sales and customer pre-renewal activities for select prospects and customers

  • Works with Loss Control in preparation of customer risk management service plans

  • Provides periodic claims reporting and analysis, as well as "claims events lessons learned" to HII Commercial PC team to provide valuable insights regarding risk and coverage trends

  • Responsible for handling claims activities for some customer accounts

  • Monitors large loss reserves and works with carriers to review appropriateness of reserve levels

  • Establishes and executes approaches for capturing customer satisfaction related to claims activities

  • Monitors industry best practices and implements ideas that will further achievement of strategies

  • Drives teamwork (and leads by example) within Claims organization and among HII organization

Basic Qualifications:

  • Bachelor's Degree or equivalent experience of having 12 years of experience in Commercial Property and Casualty claims at an agency (preferable) or carrier

  • Minimum of five years of supervisor/leadership experience

  • Minimum of ten years of experience in Commercial Property and Casualty claims at an agency (preferable) or carrier

Preferred Qualifications:

  • Excellent communication and presentation skills

  • Advanced critical thinking and problem solving skill sets

  • Good knowledge in Excel, Word and PowerPoint

EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity

Tobacco-Free Hiring Practice: To demonstrate our commitment to health and wellness, Huntington will not hire any candidate who uses tobacco or any nicotine product including, but not limited to, cigarettes, cigars, pipes, smokeless tobacco, chewing tobacco, snuff or snus, nicotine gum, the nicotine patch or any other kind of nicotine replacement product (where permitted by applicable state law). Candidates applying for positions in those states will be notified of this practice during the recruitment process and, if offered a position, will be screened for cotinine (to check for use of tobacco and/or nicotine products and/or nicotine replacement therapy products) before they begin employment. If the position to which you're applying is covered by this practice, the job application will provide greater detail as to what constitutes tobacco use.

Huntington does not accept solicitation from Third Party Recruiters for any position.