Huntington National Bank Treasury Management Customer Experience Support Associate in Youngstown, Ohio

Treasury Management Customer Support is a specialized, fast-paced call center environment providing servie and product support to Business and Commercial customers. Associate will perform a variety of assignments that are moderately complex and required detailed knowledge of Treasury Management services and department procedures. Provide service and product support by identifying, researching, analyzing and providing issue resolution. Identify opportunities for additional products and services. Act as an interanl resource for inquiries, research, consultation and/or resolution and policy or procedure interpretation for other internal departments. Maintaines up-to-date knowledge on products and services; departmental systems and related technology; policies and procedures. Activates and deactivaates high-risk products and services to mitigate risk. Deliver distinctive service that is knowledgable, prompt, and courteous while adhering to policies and procedures.

Basic Qualifications

  • Minimum of one year of experience

  • High School Diploma

Preferred Qualifications

  • Ability to multi-task in a fast paced environment

  • Ability to work flexible hours

  • Two years' of banking experience preferred

  • Excellent oral and written communication skills, including good grammar and vocabulary skills

  • Excellent listening skills

  • Strong organizational skills

  • Ability to deal with conflict and maintain composure

  • Good interpersonal skills

  • Excellent typing skills

EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity

Tobacco-Free Hiring Practice: To demonstrate our commitment to health and wellness, Huntington will not hire any candidate who uses tobacco or any nicotine product including, but not limited to, cigarettes, cigars, pipes, smokeless tobacco, chewing tobacco, snuff or snus, nicotine gum, the nicotine patch or any other kind of nicotine replacement product (where permitted by applicable state law). Candidates applying for positions in those states will be notified of this practice during the recruitment process and, if offered a position, will be screened for cotinine (to check for use of tobacco and/or nicotine products and/or nicotine replacement therapy products) before they begin employment. If the position to which you're applying is covered by this practice, the job application will provide greater detail as to what constitutes tobacco use.

Huntington does not accept solicitation from Third Party Recruiters for any position.